Orchids Ordering

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ORDERING INFORMATION & CONDITIONS

Terms and Conditions

Please read the following and accept the terms and conditions at the end of the page to proceed to the order form.

Note to Afrikaans speaking visitors:
Ons hoop u sal verstaan dat die voertaal op die internet oorwegend Engels is – Ons korrespondeer graag in Afrikaans.

Plants sent by Courier are sent bare root (out of pot) except when grown on a small mount and are usually not in flower.

 

FOR ORDERS FROM OTHER COUNTRIES/INTERNATIONAL ORDERS:

Due to many administration obstacles we have suspended orders to other countries until such time where we can have a more stream-lined system in obtaining Phyto, Cites etc.

*HOW TO ORDER: PLACE ORDER – CONFIRM – PAY – RECEIVE

1. Minimum Courier Order R250 (excluding Courier Fees)
2. Print the order form. (Please read through terms and conditions and click on the “I Accept” Button.)
3. Complete order and fax (0866 499 417) or e-mail ( info@orchidssa.co.za)  to confirm availability.
Please supply the plant codes & names.
4. When availability is confirmed, then do payment and send proof of payment
(Fax or e-mail)  Fax ( 0866 499 417)  e-mail ( info@orchidssa.co.za)

Banking details: Van Rooyen Orchids
Bank: ABSA BANK
BRANCH: White River (334452)
ACC NO: 1370450524
SWIFT CODE: ABSA ZAJJ
IBAN: 1370 450 524
SORT CODE: 632005
*note: for Internet Banking use the ABSA Internet Code 632005 in stead of the White River Branch Code 334452

5. Plants will  usually be sent within a week to two weeks of payment. You will be notified of date of arrival and Tracking Number.
6. Please bear in mind that plants are sent bare root (out of pot) except when grown on a small mount.
Plants are usually not in flower when sent by Courier Order.

7.When ordering, please keep in mind that the variety in a grex of seedlings is infinite and a picture only illustrates one clone of the grex.
In the case  of divisions or meristems(clones), the flowers will be the same as the one in the picture.
8.PLANTS ARE ALL FLOWERING SIZE EXCEPT WHEN MENTIONED DIFFERENTLY

 

TERMS AND CONDITIONS

  • This listing supersedes and cancels all previous lists, catalogues and offerings
  • Availability of plants is subject to prior sale and offers may be withdrawn at any time.
  • Unless you indicate otherwise, we will substitute plants that are out of stock with similar plants of equal or higher value.
  • Pictures on the web is a guideline only and not an indication of the size of plant you will receive. Variety in seedlings and cultivars of species occur.
  • Plant size codes:
    S – Seedling
    M – Medium size
    NFS – Near flowering size
    FS – Flowering size

 

HANDLING & DELIVERING

Only written orders will be accepted. (Please use the order form and supply catalogue codes as well as plant names)

Orders are despatched by Globeflight Couriers (this is a door to door service) – This service is fast and effective and places the least strain on the plants. A delivery address as well as contact telephone number is neededl. Globeflight: Contact number: 0861 388 883

For Courier fees & Packing add:

  • R160  for orders up to R500
  • R200 for orders R500 – R1 000
  • R250 for orders R1 000 – R2 000
  • R300 for orders R2 000 – R3 500
  • R400 for orders R3 500 – R5 000
  • For orders over R5 000 – please enquire

 

OUTLYING AREAS: In some cases there will be an extra surcharge for courier delivery to deliver from the Globeflight depot to the outlying area.
If you stay in a remote area it might be better to have the plants delivered to the depot (where you can collect) or to someone in town that you know. Otherwise the plants can still be delivered to you for an additional cost depending on your locality.

 

Optional extra – INSURANCE:

We have had excellent service from the Courier Services over the years, but if you want to guarantee nothing goes wrong you can insure your parcel. Insurance is available at a rate of two per cent of the declared value to a maximum of R5 000.

Plants are sent bare root except when grown on a small mount.
Plants are usually not in flower when sent by Mail Order.
Very small plants may be sent in their pots.

We take  great care in selecting and  packing your order : If there are any complaints, contact us within a week of receiving your plants. We guarantee that all plants leave our nursery in good condition.

Once they have left the nursery they are the responsibility of the Courier Company doing the delivery.We have no control over courier treatment and damaged shipments should be reported and claimed at  with Globeflight: Contact number: 0861 388 883

 

TRACK AND TRACE

Go to theGlobeflight website: http://www.globeflight.co.za
Follow the Track and Trace link using your waybillnumber to trace your parcel.
or follow this link http://tracking.parcelperfect.com/login.php

 

PAYMENT

Payment must be made only once your order has been confirmed and proof of payment must be forwarded.

We accept direct deposits and Internet transfers. We regret that we have no Credit Card facilities available.

If payment is by direct deposit/ internet transfer, please supply or fax  slip/proof of payment. ( info@orchidssa.co.za or  Fax number: 0866 499 417)
Use your name as Reference.

Banking details: Van Rooyen Orchids
Bank: ABSA BANK
BRANCH NAME: White River
BRANCH CODE: 334452
ACC NO: 1370 450 524
(SWIFT CODE: ABSA ZAJJ)
REFERENCE: (your name)

*note: for Internet Banking use the ABSA Internet Code 632005 in stead of the White River Branch Code 334452

 

ORDER FORM:

I ACCEPT  (Download the Order form in Microsoft Word)
I ACCEPT  (Download the order form in PDF Format)

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